Solar Field Reference
Quick-Access Symptom Database:
Inverter Dead
Primary Indicator: Is the AC Disconnect (Lever on wall) in the ON position?
Low Production
Primary Indicator: Is there shading from a new tree or obstacle?
Not Exporting
Primary Indicator: Is the Utility Meter showing an error or blank?
Battery Issue
Primary Indicator: Is the battery switch/breaker in the ON position?
Microinverter Fail
Primary Indicator: Is only ONE specific panel showing 0 production?
Ground Fault (ISO)
Primary Indicator: Did it rain recently?
App Offline
Primary Indicator: Did you change your home WiFi password recently?
Dirty Panels
Primary Indicator: Is there hard water or cement dust on them?
Roof Damage
Primary Indicator: Are wires hanging down touching the roof?
Arc Fault (AFCI)
Primary Indicator: Does the error return immediately after reset?
Field Data / Spec: