Solar & Battery Logic
Select the system error:
Inverter Dead
Step 1: Is the AC Disconnect (Lever on wall) in the ON position?
Low Production
Step 1: Is there shading from a new tree or obstacle?
Not Exporting
Step 1: Is the Utility Meter showing an error or blank?
Battery Issue
Step 1: Is the battery switch/breaker in the ON position?
Microinverter Fail
Step 1: Is only ONE specific panel showing 0 production?
Ground Fault (ISO)
Step 1: Did it rain recently?
App Offline
Step 1: Did you change your home WiFi password recently?
Dirty Panels
Step 1: Is there hard water or cement dust on them?
Roof Damage
Step 1: Are wires hanging down touching the roof?
Arc Fault (AFCI)
Step 1: Does the error return immediately after reset?
Recommendation: